Shipping & Delivery
We ship orders to worldwide. Please note that not all shipping methods are available for all products or to all countries.
Order Processing
Normally there will be 2-7 business days processing after your order payment finished.
When meet holiday seasons, orders need 5-10 business days for processing.
Shipping Destinations
We ship all over the world. Shipping costs will apply, and will be added at checkout. Enjoy free shipping on all orders over $89!
Please pay more attention that:
- We CAN'T ship packages to PO Box addresses.
- We cannot ship to military bases.
- Please do leave us your correct phone number, the express companies won't accept packages without phone numbers.
- Please place your order with a valid email, the order confirmation, order notices, tracking information and so on will all send to the email you used to place your order.
- For Brazil customers, please kindly provide us your CPF number, which is requested to ship out your package.
Delivery Timelines And Costs
| Shipping Method | Shipping Fee | Delivery Time | Courier |
|---|---|---|---|
| Standard Shipping(≥$89) | Free Shipping Global | 8-15 business days | YanWen |
| Standard Shipping(<$89) | 0-0.3kg shipping fee: $7.99-US (for each extra 0.2kg, the charge will add $2.5) |
8-15 business days | YanWen |
| 0-0.3kg shipping fee: $4.99-UK, JP, KR, SG (for each extra 0.2kg, the charge will add $2) |
8-15 business days | YanWen | |
| 0-0.3kg shipping fee: $8.99-CA (for each extra 0.2kg, the charge will add $3) |
8-15 business days | YanWen | |
| 0-0.3kg shipping fee: $13.99-Remote Areas (for each extra 0.2kg, the charge will add $3.5) |
20-30 business days | YanWen | |
| 0-0.3kg shipping fee: $6.99-Rest Countries Worldwide (for each extra 0.2kg, the charge will add $2.5) |
8-15 business days | YanWen | |
| Expedited Express | Express shipping available upon request. Contact us at service@mirrorzoo.com for upgrades. | 4-10 business days | DHL/FedEx/UPS |
Here Remote Areas refers to: Peru, Uruguay, Qatar, Alaska(US), Hawaii(US), Puerto Rico(US).
Package Tracking
Once your order has been dispatched, you will receive an email containing a tracking number along with a link to track your parcel. Please note that it may take 1 to 3 business days for the tracking information to become available. After the package leaves our facility, it is sent to the logistics center, where it is scanned and the tracking status is updated.
For standard shipping, please track your package here: https://www.17track.net/en
For expedited express, please track your package here:
FedEx: www.fedex.com
DHL: www.dhl.com
UPS: www.ups.com
Contact MirrorZoo If you have any questions, please email us via service@mirrorzoo.com.