Help Center
Shipping Orders
Yes! Free shipping is available on orders over $89. For orders under $89, shipping fees apply based on package weight.
We ship to North America, Europe, Asia, Oceania, and South America. Please check our shipping page for specific countries.
Orders are processed within 1-4 business days after payment. During holiday seasons, processing may take 5-10 business days.
For standard shipping, please track your package here: www.17track.net/en
For expedited express, please track your package here:
FedEx: www.fedex.com
DHL: www.dhl.com
UPS: www.ups.com
Express shipping available upon request via DHL, FedEx, or UPS. Contact us at service@mirrorzoo.com for upgrades.
If the item is damaged during shipment or the item is not the item you ordered, return is acceptable. If the item you ordered is out of stock, we will refund you. An item received late, incorrect size on your part, slight color difference, not your type, or a change of mind will not be accepted for a refund. Please think carefully before you place an order.
Please contact us in 7 days since you receive your order if you want an exchange. Items must be in original condition.
Payment
We accept a variety of payment methods for your convenience:
- PayPal: Secure payment via your PayPal account.
- Credit/Debit Cards: Payments can be made using Visa, MasterCard, American Express, and Discover through PayPal.
Absolutely! We use PayPal, one of the most trusted online payment solutions, to process all credit and debit card payments. They ensure all your financial data is secure and protected against fraud.
Customer Account
No it is not an obligation. But it is highly recommended. Indeed, this will allow you to find your history more quickly, edit your addresses and track your package online. You will also be notified when new products and exceptional events are released.
On average, we send out one newsletter per month. You have the possibility to unsubscribe at any time, with one click. These newsletters are sent to introduce new products and announce important events.
Wanna collab?
We are looking for bloggers, instagram, tiktok, and youtube gurus to review our products! Contact us now if you own a fabulous social media account that is relevant to the products we sell or is otherwise environment protector! We are sincerely looking forwad to collab with you.
Apply now by sending an email to service@mirrorzoo.com with the following information:
Your Name
Your Email Address
Your Country
Full URL/address to your blog / channel.
Short description of your blog / channel & the number of followers or subscribers you have.
Please describe the type of review you would create and let us know if you have unique ideas or style.
On which social media channels do you usually promote your posts? Please include the full URLs to each one. Thanks.